I’d like to start this entry with an anecdote, which outlines the basic issue I’m pondering far more effectively than an abstract discussion. A few years ago I found myself in the position of trying to teach someone who had never played a single video game in their life – and had extremely limited experience of board or card games – the very basics of video games. I chose Castle Crashers as an introductory game. I’m sure some of you will think that was a great choice for the reasons I did (fun, witty and amusing, easy to get into, not very challenging on the standard difficulty, simple mechanics), although I’m sure there are reasons why it would be a bad game compared to some others (if you had to choose a “first game”, which would you choose, and why?). Nevertheless: that was the one I went with, and even though something very strange happened, I remain fairly confident that it was a good choice.

So, maybe half an hour later and some way into the game, I noticed that my friend’s character was nearly dead. I said something along the lines of “You’re nearly dead, be careful, and I’ll finish off the enemies”, and they replied with “How can you tell?”. That surprised me just a little, but then I realized: ok, they haven’t connected the health bars at the top of the screen with their character’s status. Perfectly reasonable for a total video game novice. I said something like “Your health is at the top of the screen”, and they replied: “Ah, you mean that blue bar?”.

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Here is a screenshot of Castle Crashers. As you can see, each player has a health bar and a magic bar.

Now, hold on! Stop there, and just think. You just read that previous sentence, and that all made sense to you, didn’t it? You didn’t need to ask “which is which?”. You glanced at the screenshot, and it was obvious from the get-go that the red bar will naturally be health, and the blue bar – since this is a game of swords and sorcery – must, therefore, be magic. Were it something like Deus Ex, for example, you’d have probably thought that bar was something like “Energy”, right? Nobody needs to be told that the red is health and the blue is magic… and yet my friend didn’t know this.

Now, the friend in question is no idiot: far from it. But when this happened, I wasn’t even sure what to say for a few moments, and it almost felt as if I’d been bodily removed from the situation: it was as if we’d been reading a book, and I’d said “hey, look at this scene where the heroes go to the shop”, and they’d said “which scene?” and I’d said “this scene”, and pointed to the appropriate paragraph, and they’d said “ah, you mean the scene where Bob steps into the shower”. It was, for a brief moment, just inconceivable; I even briefly entertained the notion that they were joking. Again, I must stress: I wasn’t trying to be rude at the time when I think I then uttered a puzzled “No, it’s the red bar…”, and I’m not trying to insult this person here recounting the story; I’m trying to focus on the shock of this comment, and the fact that this person’s comment about the blue bar was entirely honest, and innocent, and just thought the blue bar must be their bar of health since (presumably, though I don’t recall exactly) it must have been very low. Naturally, had there also been a green bar, we as experienced game-players would instantly know that has to be a “Stamina” bar (what else could be a green bar be?!), but perhaps that would have been mistaken for the health bar instead (an example of a classical three-bar system would be Oblivion, as shown below, where the nature of each bar seems “obvious” to us even if we’ve never played the game).

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In a manner of speaking, this event has been a major influence on my entire academic research agenda. It got me thinking about so much: how much gaming literacy do we take for granted? Why do we take these for granted? How have we all learned these assumptions? How can someone learn them for the first time, and can these even be learned without being explicitly told?

In trying to answer these questions I first came to think about the different sources of cultural assumptions in games. There are some aspects of games which speak of other games, and only other games, and never speak of books or films. By this I mean: once we’ve seen dragons in cinema, and read about dragons in literature, we can reasonably know what a dragon looks like in a game, and come to some fair conclusions about what kind of powers and abilities that dragon might possess. By contrast, nothing in literature or cinema prepares us for the health bar. Shakespeare never said that Mercutio and Tybalt wisely checked their health bars during their duel and adjusted their tactics accordingly; Michael never checked the DPS of his pistol before executing Sollozzo and McCluskey in the restaurant in the original Godfather. Health bars are only in games, so you have to play games and use health bars in order to learn how to use health bars in games… as it were. These things are reciprocally defined through one’s use of them and one’s knowledge of that they are, and both the embodied everyday experience of use, and the knowledge of certain norms and standards and games, mutually inform one another.

I feel now it is impossible for me (or any other gamer) to unlearn the ability to “read” a game based on these “obvious” assumptions, every bit as much as it seems impossible for me to forget how to read the English language. We can vaguely understand what it might be like to be illiterate by glancing at a language we do not understand (and ideally one with a script which is completely alien to us, so Arabic or Mandarin rather than French or German, speaking as a native English speaker with no other language knowledge), but that doesn’t really do it: we (as literate people) still have a model in our heads of how one reads, and we can try to pick out the gaps in symbols and identify words and phrases, we might be able to identify common words, or important terms via their capitalization or placement in a sentence, and so on and so forth (something that, one assumes, an illiterate person would not be able to do, regardless of what language or script is placed in front of them). I can look at a language I know nothing of and still draw some vague conclusions about how it might be read or structured, even if I couldn’t decipher a single word of it.

Increasingly, I also find myself thinking of these questions in terms of eSports. Many in the competitive and professional gaming world are keen to see eSports expanding onto “mainstream” TV rather than or alongside Twitch, but there’s definitely a literacy issue here. Someone who has never seen Tennis, for instance, can watch a match of Tennis and, within perhaps a minute, have a reasonable appreciation of the rules – hit the ball back and forth, don’t miss it, don’t let it bounce twice, don’t hit the net. By contrast, consider someone inexperienced watching a MOBA game. I own several thousand games, have played most of them, and have been playing since I was a toddler, but I’ve never actually played a MOBA myself, and when I watch one, I can barely make any sense of what’s taking place on screen. This question of game literacy strikes me as a crucial barrier to the growth of eSports into this kind of domain, and although systems like “spectator modes” do much to ease the transition for the inexperienced spectator, they certainly don’t go far enough. But how else might we raise the game literacy of the average spectator, without making such games simpler? Is that even possible? Watching some eSports games (like Counter-Strike) are relatively clear even if one misses the tactical nuance, but MOBA games are profoundly visually indecipherable. Game literacy strikes me as a fascinating topic as a whole, but in eSports, in some ways it reaches both its most extreme form (given the complexity of some games), and in some ways its most politically important form, as concerned as many eSports actors are with the expansion of the medium.

To answer the initial question in the title of this entry, I think there are two elements of game literacy that demand our attention. Firstly, the question of basic game literacy in the sense of the colours of bars and other questions of that sort; absolute, almost unquestioned, almost axiomatic norms that pass across multiple games, multiple genres, multiple eras, and which have reached a point of being taken-for-granted by most players and designers that they are never even considered. How do people learn those absolute basics, and how does the assumption that everyone knows those basics shape the experiences of new players? The other aspect, however, is a question of how much game literacy is required to understand the entirety (or at least enough to appreciate it) of one game, rather than concepts and ideas that cut across multiple games. This is surely an integral part of game broadcast as a whole, but has found a new importance with the push in eSports toward “mainstream” television, and in many ways is question is harder to answer. How would one convey the information about a MOBA to someone who doesn’t play? Can enough information even be conveyed? Will viewers hang around for long enough to get that information? There’s a growing body of academic work on game literacy, and it’s a fascinating domain; in some ways, however, I think the absolute foundations of this question (for all games, for one game) are where we want to start, understanding the precise processes by which this kind of information is acquired and learned – or, possibly, not.

One Comment

  • The main issue is what one takes for granted since he (or she) is used to it, and that is the whole danger. Your situation with that never-before-player is a typical example — you are a video game player and used to the „standards”, he wasn’t either of it, but since it was „gone into your blood” (so to speak), it never occurred to you to relay bits information which would be important to beginners. It is quite normal, but a common trait in all fields you can think of — like professors being used to highly theoretical and science-lingo stuff, but being completely unable to understand, or even see, that there are people who need to be given the basics first to be able to follow up, and mostly even being unable to supply this information in easily understandable non-scientific, non-technobabble language. It is a process one, sadly, has to learn the way you did, unless there is somebody present who „knows” (ie., about the topic required for the newbie to follow up and succeed) and is able to convey information in an easily understandable way, thus teaching the one asking and the one being asked at the same time.
    But it does not stop there. The Newbie ought to ask about things he is uncertain of, like „how do I find out if I am going to be beaten or winning” or „what are those bars there” or „I did not understand that, what did you mean, exactly”. That was missing in your anecdote, sort of like the person thought „okay, I’ll give it a shot to make Mark happy”, but didn’t really want to get into it. Did you ever think of saying something like „watch the red bar here, if it’s gone, you’re dead”? No, because you knew what it was and forgot that he didn’t know (maybe you were just glad that you got him up to speed this far).
    To answer your question at the end: enough information can be conveyed, but it is always a conscious process, which must be learned, like a school teacher must learn how to tell small children why 1+2 gives 3 in a way they can grasp. Like, learning to always tell a non-player: „the red bar, colored like blood, is your health; the green (or yellow) is your stamina; the blue is your special ability power; the lesser they are, the worse — if blue is empty, no special power; if green is empty, you’re easy prey; if red is empty, you’re dead”. There is a mêmê I once learned: Only he who understands the topic and understands that there are people who do not understand the topic has the key to translate knowledge to them so that they understand.

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